Talking to T.V customer service

You know what really grinds my gears.... the people you talk to on the customer service lines for the T.V services. I mean you can get a nice talkitive one every now and again. But more often than not you get the person who is just reading his/her instruction manual. They have no personality what so ever, they talk in a very monotone voice. I know calling those places is no fun to begin with but it makes the time go way faster when you have someone to talk to instead of a robot. So that my friends is what really grinds my gears.